Monday, July 9, 2007

The New Delta Airlines

On Friday, I drove thru one of the worst lightning storms Ive ever seen to FLL airport to hop a flight up to MA for a weekend on the beach in Gloucester with the fam and friends. Lightning was EVERYWHERE and the strangest thing about it was that the bolts were really, for lack of a better word, thick. As I approached the airport, I saw a few bolts of lightning totally annihilate the runway with sparks going everywhere. "Great", I thought to myself, "Im definitely going to be delayed..." When I got to the airport, I asked an employee if they were going to shut the airport down due to the storms, a common practice at airports like DFW, and he said "Nope, they wont have baggage handlers out on the runway, but the planes that are loaded will take off." I asked if that was dangerous seeing that lightning striking an airplane didnt really seem like something that you would want to happen, but he said it was fine and it happens all the time. I guess you learn something every day... Luckily, the flight was only delayed for 15 minutes.

So, back to the point of this whole story. I was flying Delta Airlines who had recently emerged from bankruptcy with a new logo and new service to international destinations. I also found out soon enough that they have some new planes. When I boarded the aircraft, a MD-88 with 2 seats on the right side and 3 on the left, I noticed that everything looked new. The lights were a nice halogen bulb that lit up your seating area for reading, the seats were new leather seats and really comfortable, and there was plenty of leg room in every seat which was key for long legged people like myself who like to stretch out on a flight and catch some zzz's. During the flight, they take on a similar approach to that of JetBlue where one attendant comes around with snacks (a decent assortment of munchies like Sun Chips, Cheese N Crackers, etc.) while another attendant takes drink orders. I had a nice nap, woke up for a snack and a beverage, and then we landed. I will say that the seat did start to become a little uncomfortable, but that was probably because it was new and hadnt had many asses in it to break it in.

Fast forward to today, where I am currently blogging at Logan Airport terminal A. My flight was scheduled to leave at 945am, so my old man and I hopped in the car at 615am to make the trip. It took about an hour or so with traffic and on the way I got a courtesy call from Delta advising me that my flight was delayed until 1030am. THis made me a little pissed because I absolutely LOATHE delays, but at least it was only until 1030am. I arrived at the airport and checked in only to find out that the delay was now until noon... No other flights to hop on either. Not happy. After getting thru security, I sat down and plugged in my laptop and began the wait. I got another call from Delta advising about the noon departure, then another one saying the same thing, then another call saying we would be departing at 11am. "Thats a good sign...", I thought. THen the dude sitting next to me who had gone to the ticket counter saunters up and says that we arent leaving until 3pm!!! Now Im pissed. I call Delta and talk to some really nice and apologetic customer service people who try to help me out but no other flights that make sense (i.e. - have earlier departures/arrivals, go to FLL where my car is and not MIA) are available except a 315p flight w/ a connection in ATL that would put me in FLL at 1030pm, which also didnt make sense. So, here I sit broken hearted, came to fly home but havent departed...ugh. Travel woes continue...
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UPDATE:

I was able to hop a flight to LaGuardia on a shuttle with a connection to West Palm. From there, Delta would shuttle me to FLL so I could get my car and drive home to the Grove. Right now, Ive been sitting at the airport waiting for a flight that was supposed to leave at 820p. Its now 855p and we're waiting for the plane to pull up to the gate... This is the worst flying experience Ive ever had and I fly about twice a week. Total bullshit.
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UPDATE #2

Got to PBI last night at about 1250a, 1.5hrs late. By the time I got a shuttle to FLL, got my car, and drove to my place in the Grove, it was 3am. Im a zombie at work today. Only sorta funny thing about the trip was the cute Italian girl sitting next to me falling asleep on my shoulder while I was asleep. She was married, of course...

2 comments:

Perli said...

I recently moved to Providence, RI, and I like to fly in and out of logan a lot more than TF Green. What I have found is that most flights are delayed from Logan or Green airports. 95% of the times that I have flown out of these two airports the flights have been delayed. Now when I stick to the southern states, such as Fl and CA...flights have been pretty much on time. This is my experience...so you could totally disagree...

Now...Logan's terminal A was recently remodeled in my opinion to keep you entertained while you let the hours pass on by...but if you have time to kill go b/t terminal B & C and they have rocking chairs...helps kill the time... :)

Blind Mind said...

I find those rockers to be extremely uncomfortable, but I did have a pretty cool burger joint next to my gate that had plenty of outlets for laptops so I was able to play some poker online while I waited all day.